Section
Heroes
Every Chief needs the right crew. Meet the heroes behind your department, find out what they do best, and figure out who's worth those precious upgrade materials.
Hero Academy
Hero Command Center
Learn the classes, build the right five, and stop feeding every Hero your EXP.
Heroes do far more than simply add Power. They lead your squads during Patrol and Arena, command Officers during Deployment, provide class buffs, improve your economy, and eventually unlock some of the strongest late-game bonuses in Police Chief.
The biggest mistake is treating every Hero equally.
Your goal is to understand what each Hero is actually built to do, then focus your resources where they matter most.
Hero systems overlap between seasons, but Season 2 introduces stronger baseline scaling, universal-fragment accessibility, and a much more synergistic three-Hero combat roster.
Hero Class Triangle
Guards are your frontline. They soak damage, protect the rest of the squad, and usually bring defensive or disruption abilities.
Guard heroes
Counters are not everything
Combat vs Development
Combat
Built for fighting.
Combat Heroes focus on Patrol, Arena, PvP, Vault and PvE combat — attack, defense, penetration, healing, damage reduction and crowd control.
Season 1 combat heroes
Season 1 Part 2 combat heroes
Season 2
All three Season 2 Heroes are primarily combat-focused.
Development
Built to make your city work harder.
Development Heroes focus on production, confiscation speed, gathering, construction, economy and resource efficiency.
Season 1 Part 1 development heroes
Season 1 Part 2 development heroes
Development Heroes are not automatically bad in combat. Sea-ah in particular has a meaningful combat-oriented Patrol kit despite carrying the Development trait, and Hikari works as a Development/support hybrid with Attack Speed and team buffs.
Tony is the exception
Choose a Hero Generation
Season 1 — Part 1 + Part 2
Season 2 — Legendary Trio
Season 1 — Part 1
Season 1 established the original Hero roster and introduced nearly every core Hero system still used today. Part 1 contains 13 Heroes across three quality tiers, and Part 2 later added three SR officers on top of it.
Season 1 Part 1 quick reference
| Cassie | Rare | Guard | Development | 0.65× | Cash production & confiscation |
| Gus | Rare | Guard | Development | 0.65× | Gas production & confiscation |
| Alvin | Rare | Biker | Development | 0.65× | Ammo production & confiscation |
| Zoc | Rare | Marksman | Development | 0.65× | Electricity production & confiscation |
| Leon | Epic | Guard | Combat | 0.80× | Shield tank & damage reduction |
| Gary | Epic | Biker | Combat | 0.80× | Healing & team attack buffs |
| Lucy | Epic | Marksman | Combat | 0.80× | Damage boost & damage reduction |
| Vixen | Epic | Biker | Combat | 0.80× | Penetration & survivability |
| Rix | Epic | Marksman | Combat | 0.80× | Energy efficiency & dispatch speed |
| Brooke | Legendary | Guard | Combat | 1.10× | Heavy Guard damage & survivability |
| Andre | Legendary | Guard | Combat | 1.25× | Highest Season 1 raw scaling |
| Scarlett | Legendary | Biker | Combat | 1.00× | Burst damage + stun |
| Tony | Legendary | Marksman | Development | 1.00× | Construction speed/cost |
Tap any row to open that Hero's full profile.
Season 1 — Part 2
Season 1 Part 2 introduces the SR rarity tier and expands the original hero roster with additional specialized utility heroes. These three are part of Season 1 — not Season 2.
| Hero | Class | Trait | Main value |
|---|---|---|---|
| Spark Sea-ah | Marksman | Development | Combat/Research hybrid |
| Helpful Hikari | Marksman | Development | Attack Speed support + healing development |
| Bloodhound Dmitry | Biker | Combat | Enemy debuffs + pursuit utility |
Season 1 Part 2 expands the roster with three specialized SR heroes. Sea-ah bridges combat and research, Hikari provides team support and healing development bonuses, while Dmitry combines enemy debuffs with Criminal Pursuit utility.
Hero Systems Explained
Season 2 — The Legendary Trio
Samuel, Pamela and Franklin are the first major expansion to the original Hero lineup. Unlike Season 1, Season 2 launches as a complete Legendary class triangle: Samuel (Guard), Pamela (Biker) and Franklin (Marksman). All three are Combat Heroes.
Season 2 Quick Comparison
| Attribute | Samuel | Pamela | Franklin |
|---|---|---|---|
| Class | Guard | Biker | Marksman |
| Role | Damage-amp bruiser | Dedicated healer | AoE stun DPS |
| Signature | +Damage Taken | AoE Heal | 1.5s AoE stun |
| Hard CC | None | 1s single target | 1.5s AoE + passive |
| ATK / HP Scaling | 1.2× | 1.2× | 1.2× |
| DEF Scaling | 1.2× | 1.0× | 1.0× |
| Attack Speed | 1500 | 1350 | 1000 |
Samuel is currently unique because his Defense also receives 1.2× scaling.
Premium 1.2× scaling
All three Season 2 Heroes receive approximately 1.2× Attack, 1.2× HP and 1.2× overall scaling. Samuel also receives 1.2× Defense.
Cassie · Gus · Alvin · Zoc
Leon · Gary · Lucy · Vixen · Rix
Scarlett · Tony
Legendary Guard
Samuel · Pamela · Franklin
Highest documented scaling
Andre has the highest Attack/HP scaling currently documented at 1.25×. Season 2 Heroes sit just below him at 1.20×, while Samuel uniquely also receives 1.20× Defense scaling.
How to Get Season 2 Heroes
Samuel
Lucky Wheel
Replaced Tony in the Lucky Wheel rotation.
Pamela
Daily Special Packs
Replaced Tony in Daily Special offerings.
Franklin
Hall of Heroes
Replaced Scarlett in Hall of Heroes.
None of the three currently come from standard Legendary Recruitment.
The Universal Fragment Advantage
All three Season 2 Heroes can use Legendary Universal Hero Fragments for star progression. This makes them dramatically easier to develop than Heroes locked exclusively to their own fragments.
Universal fragments accepted
Own-fragment restricted
If you've been hoarding Legendary Universal Hero Fragments, Season 2 finally gives you three powerful targets with completely different roles.
Season 2 Team Synergy
Samuel applies increased Damage Taken. Franklin dumps heavy AoE damage and crowd control into that window.
Season 2 is one of the first rosters that feels intentionally designed as a three-Hero package rather than three unrelated Heroes.
Who Should I Build First?
#1
Pamela
Best first investment for most players
- Only dedicated healer
- AoE heal
- Lowest-HP smart heal
- Stun utility
- Universal healing amplifier with exclusive equipment
Healing cannot be replaced by raw Attack alone.
#2
Franklin
Best second investment
- 1.5-second AoE stun
- High AoE pressure
- Repeated passive stuns
- Rally Penetration
- Secondary healing with exclusive equipment
Especially strong for PvP, Alliance combat and difficult PvE waves.
#3
Samuel
Excellent, but roster dependent
- Strong Guard
- 1.2× Defense
- Self-heal
- Fastest attack speed
- Team Attack Speed
- +Damage Taken debuff
If you already own a heavily invested Andre or Brooke, Samuel may feel more like a specialized side-grade than a mandatory replacement.
Season 2 Fragment Strategy
- 1Recruit all threeGet Samuel, Pamela and Franklin unlocked.
- 2Get all three to ★1Exclusive Equipment unlocks at Star 1.
- 3Choose your priority HeroPamela recommended for most players.
- 4Concentrate fragmentsPush that one Hero to ★3.
- 5Then move onOnly then begin heavily investing in the next Hero.
Don't spread universal fragments evenly
Where Should My Resources Go?
- 1Build a Core FiveFocus primarily on five combat Heroes. General structure: 2 Guards, 1 Biker, 1 Marksman, 1 Flex. For Season 2 players, composition can change significantly because Pamela and Franklin add roles Season 1 did not previously have.
- 2Hero LevelPush priority Heroes to your current PD cap.
- 3GearEquip at least Epic gear on all four slots.
- 4Skills to L3Bring every important skill to L3 before heavily specializing.
- 5Star ProgressionAdvance Stars enough to unlock important progression thresholds.
- 6Exclusive EquipmentIf the Hero has it, this becomes a major priority after ★1.
- 7Legendary Gear + ForgeLate-game optimization.
Where Season 1 Part 2 SR Heroes Fit
These heroes offer specialized utility — they are not automatic upgrades over established Legendary heroes.
- Useful for players wanting a hybrid Marksman who contributes to combat while also improving Tech Research.
- Useful as a support Marksman who improves team Attack/Attack Speed and helps Hospital Healing Speed.
- Useful for Biker teams, enemy debuffing, and players who frequently pursue criminals.
Season 2 Changes Everything
- Samuel — frontline Guard
- Pamela — sustain / healing
- Franklin — AoE control DPS
Then fill the remaining two positions with your strongest Season 1 combat Heroes.
Pamela creates entirely new roster-building possibilities because a true dedicated healer did not previously exist.
Boot Camp — Level Your Bench Without Wasting EXP
Your five highest-level Heroes automatically become Boot Camp instructors. Boot Camp Heroes inherit the level of the lowest-level instructor among those five.
Example — top five heroes
Boot Camp level: Lv 60
Automatic instructors
The game chooses your top five.
Level matching
Bench Heroes match the lowest instructor.
Stars still work
You can still ascend Stars.
Skills still work
You can still upgrade Skills.
24-hour cooldown
Removing a Hero puts that slot on cooldown.
More slots
Chief's Office upgrades unlock more Boot Camp capacity.
Strategy
Common Hero Mistakes
Spreading EXP across everyone
Bad: 8 Heroes at Lv 40. Better: 5 priority Heroes pushed as high as possible.
Ignoring Hero scaling
Rare Heroes can be useful. That does not mean they deserve the same long-term investment as premium Legendaries.
Forgetting class counters
Raw Power alone does not tell the whole story.
Ignoring Deployment skills
A Hero can be average in Patrol but extremely valuable on the State Map.
Ignoring exclusive gear
For Heroes that have it, Exclusive Equipment becomes a major late-game system.
Sacrificing Legendary gear
Never do this. It provides 0 enhancement EXP.
Spreading Universal Fragments
Especially important with Season 2. Concentrate your fragments.
Find a Hero
19 of 19 heroes
Quick Summary — Hero Roster Update
- Season 1 now has Part 1 and Part 2.
- Season 1 Part 2 introduces Spark Sea-ah, Helpful Hikari and Bloodhound Dmitry — all three are SR heroes.
- Sea-ah is a Marksman Development hybrid focused on multi-hit combat and Research Speed.
- Hikari is a Marksman Development support hero focused on Attack, Attack Speed and Hospital Healing Speed.
- Dmitry is a Biker Combat hero focused on debuffs, Attack Speed and Criminal Pursuit Speed.
- Do not confuse these heroes with Season 2 — Season 2 remains Samuel, Pamela and Franklin.
19 heroes total · 13 in Season 1 Part 1 · 3 in Season 1 Part 2 · 3 in Season 2.
Quick Hits
Classes
- Guard beats Biker
- Biker beats Marksman
- Marksman beats Guard
Season 1
- Part 1 — 13 Heroes
- Part 2 — 3 SR Heroes
Season 2
- 3 Legendary Heroes
Best Season 1 Scaling
- Andre — 1.25×
Season 2 Scaling
- All three — 1.20×
Season 2 Tank Exception
- Samuel — 1.20× Defense
Only Dedicated Healer
- Pamela
Heavy Crowd Control
- Franklin
Universal Fragments
- Samuel
- Pamela
- Franklin
Development Standout
- Tony
Exclusive Equipment
- Season 1: Brooke, Andre, Scarlett, Tony
- Season 2: Samuel, Pamela, Franklin
New roster group
Season 1 — Part 2
Three new SR officers have joined the roster, expanding Season 1 with new combat, support, development, and utility options.
Season 1 Part 2 introduces the SR rarity tier and expands the original hero roster with additional specialized utility heroes. These three are not Season 2 — Season 2 remains Samuel, Pamela and Franklin.
Season 1
The founding crew of your department — 13 heroes across every type, focus and rarity.
16 of 16 heroes