Suggestion Box
The Suggestion Box allows citizens to share their opinions about daily life in the city. Their feedback appears as Public Opinion, giving the Chief a look at how the community feels about safety and Police Department services.
Daily Emergency Assistance events also give the Chief an opportunity to respond to citizens’ concerns. Handling these events properly improves Public Opinion Satisfaction. The highest Satisfaction reached during the day determines the reward tier finalized after the daily Server Time reset.
Confirmed in game
What the Suggestion Box Does
Collects citizen opinions
Citizens share their opinions about daily life in the city.
Displays Public Opinion
Those opinions appear as Public Opinion in the Suggestion Box.
Shows citizen Letters
The Chief can view citizen Letters about the city and Police Department services.
Provides daily Emergency Assistance
Emergency Assistance events for citizens are triggered daily.
Lets the Chief respond
The Chief can respond to citizens’ concerns through those events.
Improves Public Opinion
Addressing citizens’ concerns properly improves Public Opinion.
Tracks Satisfaction
Public Opinion Satisfaction is tracked as a percentage.
Uses the day’s highest Satisfaction
The highest Satisfaction reached during the day determines the corresponding reward tier.
Provides daily rewards
Daily rewards are connected to the confirmed Satisfaction milestones.
How Public Opinion Works
Citizens express opinions about daily life at random, and each opinion appears as Public Opinion in the Suggestion Box. Addressing citizens’ concerns properly improves Public Opinion Satisfaction.
At 0:00 Server Time, the highest Public Opinion Satisfaction reached during the day is finalized for the daily reward calculation.
- 1Citizens share opinions at random.
- 2Their comments appear in the Suggestion Box.
- 3The Chief handles daily Emergency Assistance events.
- 4Proper responses improve Public Opinion.
- 5The highest Satisfaction reached that day determines the reward tier.
- 6The daily result is finalized at 0:00 Server Time.
- How often opinions appear, how many appear each day, and how much any single response changes Satisfaction are not confirmed.
Citizen Letters
The Letter tab displays comments from citizens about daily life, public safety, community conditions, and Police Department services. These comments contribute to the Public Opinion feature.
- Both positive and negative citizen comments appear in the Letter tab.
- Citizen names, portraits and comments shown in game are examples from the current interface and may change — they are not a fixed list.
- How comments are selected, whether each comment changes Satisfaction, how long comments remain visible, and whether individual comments give rewards are not confirmed.
Emergency Assistance
Emergency Assistance events are triggered daily. These events present a citizen’s concern and allow the Chief to choose a response. Handling the concern properly improves Public Opinion and can contribute toward the daily rewards.
- The position of the correct or highlighted response is not fixed.
- The number of daily events, the Satisfaction earned, penalties for an incorrect response, whether events expire, and whether choices can be changed after confirmation are not confirmed.
- A full Emergency Assistance answer guide is supported by the data structure but stays hidden until enough confirmed questions and answers are supplied.
Public Opinion Satisfaction Tiers
The game confirms five daily Satisfaction reward thresholds. The day’s highest Satisfaction decides which tier is reached.
- Satisfaction can display 100% in game, but 100% is not shown as a separate sixth reward tier — the confirmed highest reward threshold is 90%.
- No tier names are recorded, because the game does not confirm names for the individual thresholds.
Daily Rewards
Your highest Public Opinion Satisfaction for the day is finalized at 0:00 Server Time. The corresponding daily rewards become available according to the game’s reward process after reset. The interface states that rewards can be claimed at 00:05 Server Time and that calculation rewards are sent by mail after logging in the following day.
- Rewards are divided into five tiers.
- The thresholds are 10%, 30%, 50%, 70% and 90%.
- The day’s highest Satisfaction is finalized at 0:00 Server Time.
- The interface states rewards can be claimed daily at 00:05 Server Time.
- The interface also states calculation rewards are sent via mail after logging in the following day.
Screenshot example only
These amounts are an example from the supplied screenshot’s selected highest reward tier, not a confirmed universal reward package. Additional rewards extended beyond the visible area, and it is not confirmed whether the amounts change by player, building progress, State age or another condition.
- Both interface statements — claiming at 00:05 Server Time and mailed calculation rewards — are kept until additional screenshots clarify whether they refer to separate reward actions.
- The official name of the police badge-style reward item is not confirmed.
Confirmed System Mechanics
- Citizens express opinions at random.
- Opinions appear as Public Opinion.
- Addressing concerns properly improves Public Opinion.
- Emergency Assistance events are triggered daily.
- The day’s highest Satisfaction is finalized at 0:00 Server Time.
- Rewards use five thresholds: 10%, 30%, 50%, 70% and 90%.
- The interface states that rewards can be claimed at 00:05 Server Time.
- Calculation rewards are sent through mail after logging in the following day.